References
Many of our customers feel so confident in our ability to assist them in all of their laundry needs, that they send us letters of appreciation to tell us "Thank You" or simply to say that they recommend our company. The following are a sample of our references.
Hinton's Cleaners
Bowling Green, Kentucky
This
letter is in reference to the UniMac model UW60PVQ washer/extractor I purchased
from your company in April of last year. After approximately one year of
operation, I feel it is time to let you know how this machine has improved my
laundry operation....I found that features like fast fill, Spray Rinse, and
Ultra High Speed extract, I was able to cut my wash cycles by about 1/3.
....Also
with the Spray Rinse Feature, I have eliminated a a chore that I have had for
years, I have not had to clean the heads on my shirt presses since installation,
this was a chore I had to perform almost daily with my previous washer.
Overall
I am very please with the purchase of my UniMac washer/extractor from REM
Company, Inc. I feel with the time, utility, labor and replacement parts
savings I have experienced in the last yearm my new UniMac washer will pay for
itself in no time.
Tom Hinton - Owner/President
Fayette County Detention Center
Lexington, Kentucky
December
14, 2000
To Whom It May Concern,
The Fayette County Detention Center's mutually beneficial relationship with
REM Company, Inc. began in 1989 with the introduction of UniMac industrial laundry equipment at our Clark Street facility.
With an uncontrollable overcrowding situation at the Clark Street facility; our laundry had to operate many hours each day. Because of the industrial UniMac washers and dryers, this situation was handled very efficiently. In the event that we did need service on our equipment, REM Company, Inc. was there to support us with factory trained technicians who provided prompt and efficient service for our equipment.
For these reasons, I a111 glad to say, that our new 1200 bed facility on Old Frankfort Circle has been equipped with the UniMac industrial washers and dryers. In addition, REM Company, Inc. continues to provide us with all the technical and on-site support that we could possibly need.
I would confidently recommend the UniMac laundry equipment, and REM Company, Inc. to provide and maintain that equipment to any detention facility for smooth operation oft.heir laundry. Please feel free to call me if you should need further information.
Sincerely,
David M. Kiser
Project Specialist
Volunteer Commercial Laundry
Sevierville, Tennessee
To Whom It May Concern: Having been in the laundry business now for over ten years, I have come to
know and trade with a very large and diverse group of people. I Started out very
small and have grown into quite a large operation , servicing over fifty hotels,
motels, restaurants, and resorts. -We process approximately two million pounds
or laundry per year. I have used the services of REM Company for the full ten
years I have been in business. "There has been no other company come
through for my business like REM. Their Sales team is very knowledgeable and
loaded with information about all there products. They have a Service team that
is unmatched by no other, always fast to respond, always courteous and
professional. 1 have purchased eight Unimac washers and eight dryers and many
pieces of Chicago's ironing equipment and have always been completely satisfied
from start to finish. I would highly recommend Mark Moore and the rest of the
REM family to anyone wishing to buy laundry equipment. Mark and his staff have
always treated me as if I where part of the family. They have always provided me
with up to date information, qua1i1y parts and the best service people, I could
ask for. Sincerely Paul Hammond President Volunteer Commercial Laundry, Inc. 
September
20, 2001
Ramada Inns and Suites
Nashville, Tennessee
During
the past 15 years I have had the pleasure of having bought over 75 Unimac
washing machines from your company. I welcome this opportunity to provide a
recommendation about REM Laundry Company and Unimac washing machines. I would
highly recommend Unimac washing machines for their reliability and their
longevity and high efficiency to anyone. REM Company has been exemplary with
their timely, accurate, and insightful service and analysis to me and my friends
and partners across the country.
I wish you and your company all the very best in the future and hope to continue this excellent association over the coming years.
Thank you.
Sincerely,
Kirrit Bhikha
Vice President
Warren County Regional Jail
Bowling Green, Kentucky
I
am writing this letter to encourage you to strongly consider the use of REM
washers and dryers in your facility.
I have been Jailer at the Warren County Regional Jail in Bowling Green, Kentucky, since November, 1994. When I came to work at the Jail, I discovered the REM washers and dryers had been in use since 1987. When it came time this year to renovate and upgrade our laundry, I chose to utilize REM washers and dryers based on their past performance at this facility.
Another factor I considered when choosing the REM washers and dryers was the service provided by the REM Company. I have always been pleased with their response time to any problem we encountered.
Jackie T. Strode
Warren County Jailer
UNX, Inc.
Dear
Mark,
I just want to take time to thank you and Rod for your effort on UNX's behalf to help teach and train our sales reps on the many programming functions of the Uni- wash machines. I have already had a few of the men to contact me and express their thanks for the session.
On a personal note, your friendship both personally and professionally is one of the most positive things about my job, and I am grateful for that friendship.
Sincerely,
Billy Wood
More References available upon request